The seller-adviser: official duties and personal qualities of the worker
Quite a popular position for todayday is a sales consultant. The duties of this employee are not only in the sale of goods. After all, from the success of a consultant, the volume of sales and prestige of a store or salon directly depend.
Who is a sales consultant?
His official duties are usually very extensive. I must say that this employee is a very important link in the salon or shop. He should work efficiently, do not "wake up" the next client, be aware of new products in the market where the store specializes (for example, the duties of the seller-consultant of clothing include knowledge of all the latest "squeaks" of fashion). Also this specialist should "know" his goods perfectly, be able to interest the buyer with this product and sell it.
It should be noted that in the first months of work foryou, as a sales consultant, will be supervised by your boss. He will evaluate your communication level, the ability to quickly establish contact with the client, your appearance and behavior, as well as your compliance with company standards or store lines. After all, you can be an excellent sociable person, but you do not have to understand technology or fashion, and this is not necessary for the director of the store.
Personal qualities of the seller-consultant
A consultant must have the talent to disposeto itself, to explain clearly, logically and competently. It is the seller who creates the opinion about the entire store, so to make sure that the buyer returns again, is his main task. But they do not advise consultants to show their character. Even if the client tries to take the seller out of himself, you need to control your emotions. Stress-resistance is one of the main qualities of this employee.
What else should the sales consultant do? Job duties also include subordination to the senior head of the department. If he asked to put the goods on display cases or to wipe them from dust, they will have to perform. Also you will need:
- to check the quality and quantity of goods, the availability of documents for it;
- correctly lay out the products in the windows;
- to monitor their cleanliness;
- carry out sales, issue checks;
- to pack goods.
Who can become a sales consultant?
In fact, if you already have at least oneSecondary education and a small work experience, you can take on this position. If you graduated from specialized courses, this will be only a plus. In general, even if you do not have experience, but you turned 18, you want to work and meet the requirements of the company, consider that you are already a sales consultant! The job description you must be declared before applying for a job, because they can differ depending on the specialization of the salon or the store.
So, you are still worried about what thisemployee main duty official? The seller-consultant talks about the product, offers it to the buyer, if necessary selects another product that meets the client's requirements, sells and packs the purchased product. If you want to get this position, work on the speech, look at your clothes and manners - and they will definitely accept you!